Community Guidelines

Building a safe, authentic, and respectful community for cosmic connections

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Community Guidelines Video

Important guidelines for using HeartLib responsibly

Complete Written Guidelines
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Active Moderation

Adults Only: 18+ Requirement

HeartLib is only for people who are at least 18 years old. You must confirm that you are 18 or older before signing in, creating an account, completing onboarding, or using the platform.

Our Relationship Ethics

Heartlib is designed to deepen understanding in relationships — not to encourage seeking others.

If you're already in a committed partnership, use Heartlib to enhance and strengthen your existing bond, not to replace it.

Heartlib Partnership Disclaimer

Heartlib is a relationship insight platform built to help individuals and couples discover meaningful patterns that promote understanding, harmony, and growth.

If you are already in a committed relationship, we urge you to approach Heartlib with the intention of strengthening the connection you have, rather than exploring outside it.

The information and compatibility insights provided are meant to support reflection, communication, and personal growth — not to justify dissatisfaction or encourage infidelity.

Our mission is to help every couple evolve toward deeper love, emotional alignment, and mutual respect.

Use Heartlib with honesty, empathy, and care — as a mirror to improve what already exists, not as a window to seek elsewhere.

Our Core Principle

HeartLib is built on authenticity, accuracy, and respect. Our KNCSR system only works when birth dates are real and profiles are genuine. Every user deserves to find true cosmic compatibility based on accurate information. By joining our community, you commit to honesty and integrity.

🚨 Zero Tolerance Policies

The following violations will result in immediate account suspension or permanent ban:

Using HeartLib if you are under 18 or misrepresenting your age

Using a fake or inaccurate birth date - This breaks our entire compatibility system

Creating fake profiles or impersonating others

Harassment, threats, or abusive behavior toward other users

Sharing, requesting, threatening to share, or promoting non-consensual intimate content

Sexually explicit content, pornography, nudity, graphic sexual images, sexual solicitation, or sexual services on user profiles, photos, bios, messages, or uploads

Sexual violence, sexual assault, sexual coercion, exploitation, or pressuring anyone into sexual activity

Fraud activity or scam activity, including romance scams, investment or cryptocurrency scams, identity theft, phishing, catfishing, blackmail, extortion, or soliciting money from users

Spam, promotional content, or commercial activities

Using the platform for illegal activities

Child Sexual Abuse Material (CSAM), child exploitation, grooming, attempts to involve minors, sexualized content involving minors, or any activity involving minors

Human trafficking, sex trafficking, sexual exploitation, child exploitation, forced labour, grooming, coercion, or facilitating any of these activities

Why This Matters

Every fake birth date you enter doesn't just affect you—it gives false hope to real people seeking genuine connections. We take this seriously and will permanently ban users who intentionally mislead others.

🛡️ Child Safety & CSAM Prevention

HeartLib is an adults-only platform for users aged 18 and older. We strictly prohibit Child Sexual Abuse Material (CSAM), child exploitation, grooming, attempts to involve minors, or any activity involving minors.

Report any content, profile, message, or behaviour you believe may involve child safety concerns

Understand that child safety reports receive priority review by HeartLib

Share, request, promote, or facilitate CSAM or any exploitative content involving minors

Attempt to groom, contact, involve, or reference minors in platform activity

Immediate Enforcement

Credible reports are promptly investigated. Accounts involved in prohibited child safety conduct are permanently removed, relevant information may be preserved where legally required, and appropriate authorities may be notified when required by law.

📅 Birth Date Integrity - The Foundation of HeartLib

Your birth date is the most important piece of information on HeartLib. Our KNCSR compatibility system is 100% dependent on accurate dates.

Use your REAL birth date - the one on your birth certificate or government ID

Complete identity verification to lock your birth date and build trust

Before connecting deeply, verify that your match's birth date is accurate

Ever lie about your birth date, even by a single day

Use a 'preferred' birthday that's different from your real one

Change your birth date to 'test' the system

Why This Matters

If you use January 15 but were actually born January 20, you'll match with the wrong people. The connection you think is 'meant to be' is actually based on false data. Be fair to yourself and others—use your real date.

💝 Respectful Interactions
👤 Profile Authenticity
🔒 Privacy & Safety
⚡ Platform Usage

Enforcement & Consequences

First Violation (Minor)

Warning and educational guidance

Second Violation

Temporary account suspension (7-30 days)

Serious Violations

Permanent account ban, including for CSAM, child exploitation, sexually explicit profile content, non-consensual content, sexual violence, trafficking, exploitation, coercion, grooming, fraud, scams, or serious safety violations

Zero Tolerance

Immediate permanent ban + possible legal action

Appeals Process

If you believe your account was suspended in error, contact support@heartlib.io with your case. We review all appeals fairly, but zero tolerance violations (fake birth dates, harassment, fraud) are not eligible for appeal.

How to Report Violations

Help us maintain a safe community. If you encounter a violation:

  1. Click the 🚩 Report button on the user's profile
  2. Select the appropriate violation reason
  3. Provide detailed information about what happened
  4. Upload evidence (screenshots) if available
  5. Our moderation team will review within 24-48 hours
False Reports Warning

Submitting false reports to harm other users is itself a violation and will result in action against your account.

Our Global Mission

These guidelines exist for one reason: to create a safe, authentic community where everyone has a fair chance to find their true cosmic match.

We're not trying to be strict for the sake of being strict. We're protecting you. We're protecting the integrity of the KNCSR system. We're making sure that when you meet someone compatible, that compatibility is real.

🌍 We are on a mission to match over 1,000,000 people globally

Creating long-term connections that bring genuine happiness across every culture, race, and identity. This is a bias-free movement where your cosmic compatibility matters more than superficial judgments.

HeartLib is building a world where compatibility guides connection – romantic relationships, business partnerships, lifelong friendships – all built on a foundation of honesty and cosmic truth.

You can be part of this global success story. Just follow these guidelines. Be authentic. Be respectful. Be yourself.

Your perfect cosmic match is out there—anywhere on this beautiful, diverse planet. Let's find them together, the right way.

Welcome to HeartLib. Welcome to a community built on truth, compatibility, and respect for all people.

Last Updated: August 2026